Most teams don’t discover incidents. Their users do. A Microsoft Research paper published at SoCC ’22 analyzed 152 high-severity incidents across a cloud service used…
AI coding agents are quickly becoming a new “front door” to developer workflows. But there’s still a big gap between writing code and understanding how…
It’s 3 AM. Your payment service is down. Revenue is bleeding. Your DevOps engineer stares at Prometheus dashboards showing CPU spikes. Your application developer digs…